Fix error “no disk” in Adobe Premiere Elements 13

If you use “Premiere Elements 13” by Adobe, you may know the effect that an error message about a missing disk in drive \Device\Harddisk1\DR1 is displayed (“no disk”) when starting the video editor (shown here is the German message, but the English one is similar):

Adobe Premiere Elements 13, error message at start

After some research I finally found the cause and a possible solution: It’s the effect plugin “NewBlue – Old Film” which seems to try to access drives with removable media where no media is inserted, in particular the file OldFilm.AEX in the folder Plug-Ins\Common\NewBlue within the program folder of Adobe Premiere Elements 13.

If you disable this plugin by renaming the file, for example to OldFilm.AEX.disabled, the error does not occur any longer:

Adobe Premiere Elements 13, disabled “old film” plugin

The respective film effect is then of course not available any longer – but I can live with this since I don’t have any use for it anyway.

Update 2015-01-06

By coincidence I discovered that the order of the SATA devices in my system was as follows:

Port 1: SSD (system)
Port 2: HDD (file storage)
Port 3: RDX drive
Port 4: CD/DVD/BD recorder

The RDX drive is something special as it is a drive with removable media but can be used as a harddisk as well. Maybe that confused the „OldFilm“ plugin (even though I still consider that behaviour a bug). As a test  I exchanged the cables so the RDX drive is the last in the list:

Port 1: SSD (system)
Port 2: HDD (file storage)
Port 3: CD/DVD/BD recorder
Port 4: RDX drive

Then I enabled the previously disabled „OldFilm“ plugin again – and behold: now it works without any errors :-).

2 thoughts on “Fix error “no disk” in Adobe Premiere Elements 13”

  1. D

    Drive order was vital clue in solution. Disabling OldFilm.AEX is just a work-around.
    The order of your disk drives on boot-up is crucial. Adobe, for some crazy reason, looks at the first boot-up drive, and if it is the DVD drive (as in setting up Windows on a PC), then it looks there for files.
    I have never seen any other program that does this (except Adobe!)
    Any removable drive can be a problem.
    Check the order of your drives in the BIOS

  2. V

    This workaround worked like a charm !!! God bless you.

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